Privacy Policy

This Privacy Policy describes how BYPIHL OÜ (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from [insert your website URL] (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices, operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources. The information we collect varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with legal obligations, enforce our terms of service, and protect our Services, rights, and those of our users or others.

What Personal Information We Collect

Information We Collect Directly from You
Information you submit directly through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including billing and shipping addresses, payment confirmation, email, and phone number.

  • Account information including username, password, security questions, and other account security information.

  • Customer support information included in communications with us.

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide it, but this may prevent you from accessing or using certain features.

Information We Collect about Your Usage
We may automatically collect information about your interactions with the Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device information, browser type, IP address, network information, and activity on the Site.

Information We Obtain from Third Parties
We may obtain information from third parties, such as:

  • Companies that support our Site and Services (e.g., Shopify).

  • Payment processors, who collect payment information to fulfill orders and provide requested products or services.

  • Analytics or advertising partners that track interactions with our Site, emails, or ads.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, manage accounts, arrange shipping, handle returns or exchanges, and improve your shopping experience.

  • Marketing and Advertising: To send marketing communications and show advertisements relevant to your interests. For EEA residents, this is based on our legitimate interest in selling products (Art. 6(1)(f) GDPR).

  • Security and Fraud Prevention: To detect, investigate, or act on fraudulent, illegal, or malicious activity.

  • Communicating with You and Service Improvement: To provide customer support and improve our Services.

Cookies
We use cookies to improve the Site, remember preferences, run analytics, and provide targeted advertising. Most browsers accept cookies by default, but you can adjust settings to remove or block cookies, though some features may not function correctly.
We recognize the Global Privacy Control (GPC) signal as an opt-out request for certain data sharing and targeted advertising.

How We Disclose Personal Information
We may share personal information in the following cases:

  • Vendors or third parties performing services on our behalf (e.g., IT, payment processing, fulfillment).

  • Business and marketing partners for services or advertising.

  • With your consent, for example, to ship products or use social media integrations.

  • Within our corporate group for legitimate business purposes.

  • In connection with business transactions, legal obligations, or to enforce our terms of service.

We do not use or disclose sensitive personal information without your consent.

Third Party Websites and Links
Our Site may include links to third-party websites. We are not responsible for their privacy or security practices. Your use of such websites is subject to their terms and policies.

Children's Data
The Services are not intended for children, and we do not knowingly collect information from children under 16. Parents or guardians may request deletion of any information provided by their child.

Security and Retention of Your Information
No system is perfectly secure. Information you send may not be secure during transit.
We retain your personal information for as long as needed to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights
Depending on your location, you may have rights to:

  • Access your personal information.

  • Request deletion or correction of your information.

  • Receive a copy or request transfer of your information.

  • Opt out of sale, sharing, or targeted advertising.

  • Restrict processing of your data.

  • Withdraw consent where applicable.

  • Appeal decisions regarding your requests.

  • Manage communication preferences for promotional emails.

You may exercise these rights via our Site or by contacting us directly.

Complaints
If you have complaints about how we process your personal information, contact us. If unsatisfied, you may appeal or contact your local data protection authority.

International Users
Your personal information may be transferred, stored, and processed outside your country of residence. Transfers from Europe rely on mechanisms such as Standard Contractual Clauses unless the destination provides adequate protection.

Contact
For questions or to exercise your rights, email us at info@bypihl.com

We are the data controller of your personal information.

Company name: BYPIHL
Address: Tornimäe tn 5 Kesklinna linnaosa Tallinn 10145 Harju maakond 
Email:   info@bypihl.com
Phone: +442045770922
VAT Number: EE102927476
Business Registration Number: 17372668

Customer service hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT)
We strive to respond to all inquiries within 24 hours.